Return Policy

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Attractivelabel is committed to customer satisfaction. Because our window coverings are custom-made to your specifications, we have specific return and refund policies as outlined below.

Custom Orders

All custom blinds and curtains are made specifically for your windows based on measurements and specifications you provide or that we take during our consultation. As such, custom orders are generally non-refundable and non-returnable once production has begun, except in cases of manufacturing defects or errors on our part.

Defective Products

If you receive a product that is defective or does not match your order specifications due to our error, please contact us within 7 days of delivery. We will:

  • Inspect the product to confirm the defect or error
  • Repair or replace the product at no additional cost
  • Provide a full refund if repair or replacement is not possible

Measurement Errors

If we made an error in measuring your windows, we will correct the issue at no charge. If you provided incorrect measurements, we may be able to make adjustments for an additional fee, or you may need to place a new order.

Material or Color Discrepancies

We provide fabric samples and color swatches to help you make informed decisions. If the final product differs significantly from what was agreed upon, please contact us immediately. We will work with you to resolve the issue, which may include remaking the product or providing a refund.

Change of Mind

Due to the custom nature of our products, we cannot accept returns or provide refunds for change of mind after production has begun. We encourage customers to:

  • Review all specifications carefully before confirming the order
  • Request and review fabric samples before finalizing selections
  • Ask questions during the consultation process

Cancellation Policy

Orders may be cancelled before production begins. If you wish to cancel your order:

  • Contact us immediately via phone or email
  • If cancellation occurs before production, you will receive a full refund
  • If production has already begun, cancellation may not be possible, or a partial refund may apply
  • Any deposits or payments made will be refunded according to the stage of production

Installation Issues

If you experience issues during installation that are due to our product or service, we will send a technician to resolve the problem at no charge. If installation issues are due to structural problems with your windows or walls, additional charges may apply.

Warranty Claims

Our products come with a warranty against defects in materials and workmanship. Warranty claims should be submitted within the warranty period specified in your order documentation. We will repair or replace defective items covered under warranty.

Refund Processing

If a refund is approved, it will be processed to the original payment method within 10-14 business days. Refunds may take additional time to appear in your account depending on your financial institution.

Return Shipping

If a return is approved due to our error, we will cover the cost of return shipping. For other approved returns, return shipping costs may be the customer's responsibility.

Contact Us for Returns

To initiate a return or discuss a potential refund, please contact us:

Attractivelabel
590 Quivas St Floor 2
Denver, CO 80204
United States
Phone: +17207290091
Email: info@attractivelabel.world

Please have your order number and details about the issue ready when you contact us. We will work with you to resolve any concerns promptly and fairly.

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